Burnham Park Animal Hospital

To be fair I tried to contact burnham park directly about my pets excessive bruising to resolve this BEFORE posting this review, but they didn’t bother to respond, so here it is… I recently moved to the city and brought my dog here for his first exam - I explained he is a 12 yr old geriatric cancer survivor with arthritis and to please be extra careful with him. They obviously had trouble taking blood from my baby and didn’t bother to tell me they had any difficulty, nor did they warn me that I should expect any bruising or anything. To my horror I discovered all of this awful bruising a few hours after returning home from the appointment. It is horrific. I took him back to my previous vet (40 miles away) to be looked at today. She said my dog has no clotting issues, that the vet likely didn’t hold the vein properly after drawing blood causing all of this excessive bruising. Do not bring your beloved pet to this place

I’ve been coming here since my dog has been a couple months old. I think this is an okay office but the vet that seen my dog today I don’t think she is properly trained in reading signals. She tried to pat the top of my dogs head. And it is a known fact that most dogs don’t like to be pet here. You need to allow them to smell you first. Most dogs just tolerate it but that is not the proper way to handle a dog. I had to step out the room because he was nervous. She stated that my dog growled at her. My dog has never growled in his entire life he is the sweetest dog. I would like for my dog to be treated like other dogs when I do come back. He is a larger breed dog with cropped ears but never assume he is aggressive. We get enough judgment and I would like that to change the next time I come back with my sweet boy.

The treatment that we received here amazed me. Was kind, professional, and with knowledge. The Dr. The technician and the receptionist were so human and understanding about our lack of income in that moment. They showed us that the care of our pet was more important than any situation. At the end we were able to pay the service and we walked out saying that from now on this is our place for every pet we will have. The prices are affordable and competitive. I recommend this place to everyone who needs to take their pet in need with the eyes close. Amazing vet clinic. Thank you all. My chihuahua Dolly is getting better thanks of you guys. God Bless you a lot.

We took our pup here because of his luxating patella grade 3. We had been to other vets but nobody was able to give us clear direction and care like they did at Burnham. I really appreciate being able to ask all the questions I had, and the vet answered as if it were his pet. He also didn’t jump to scaring us into surgery, he gave us our options but prioritized the health and well being of our dog. We will be switching vets, despite the longer drive. Want to add too that my pup can get anxious at the vet and he did just great! So he liked the vibes as well haha.